在线英语培训领导者

外贸商务英语口语：外贸回函邮件及报盘邮件写作格式及范文

外贸出口的主要流程包括：报价、订货、付款方式、备货、包装、报检、报关、装船、提 单、交单、结汇，业内人士经常用几个字来简单概括，即“约-货-款-运-单”。在国际贸易中，一般是由询盘、报盘作为开始，进行一系列的外贸活动。

因此，学习外贸回函及报盘的核心词汇是每个外贸从业者都必须掌握的，比如FOB、CIF、CFR……在本篇文章中，安格英语将为大家介绍回函及报盘中的核心词汇及外贸回函邮件及报盘邮件写作格式和范文。

首先，让我们来学习在回函及报盘中的核心词汇：

a selection of 一系列

accept v.接受

assortment n.花色品种

attend to 执行

ceiling price 最高价

commission n.佣金

competitive price 竞争性价格

concerning prep.关于

counter offer 还盘

current price 现价

durability n.耐用

examine v.检验

fashion n.款式

Power Your English！文章来源:安格英语学习网站（）未经允许 不得转载

在线英语培训领导者

gross n.罗；12打

handle v.经营

hand-made a.手工制的

unit price 单价

high grade 高档

illustrated catalogue 带有插图的产品目录

low grade 低档

margin n.利润

net price 净价

offerer n.报盘人

patent n.专利

proposal n.建议

purchase n./v.购买

quote v.报价

sales representative 销售代表

shrinkage n.缩水

sliding price 滑动价格

trade discount 商业折扣

under separate cover 另寄

undergo v.经过

主要缩略语：

CFR (Cost and Freight)成本加运费

Power Your English！文章来源:安格英语学习网站（）未经允许 不得转载

在线英语培训领导者

CIF (Cost, Insurance and Freight)成本、保险加运费

CIP (Carriage and Insurance Paid to)运费、保费付至

CPT (Carriage Paid to)运费付至

DDP (Delivered Duty Paid)完税后交货

DAF (Delivered at Frontier)边境交货

DES (Delivered Ex Ship)目的港船上交货

DDU (Delivered Duty Unpaid)未完税交货

DEQ (Delivered Ex Quay)目的港码头交货

EXW (Ex Works)工厂交货

FAS (Free Along Side)装运港船边交货

FCA (Free Carrier)货交承运人

FOB (Free on Board)装运港船上交货

学习了核心词汇后大家可以在以下的两则范例信中看到这些词汇如何运用在句子中，让你的表达更加专业得体，大幅提高与客户的沟通效率。

Letter One

Dear Mr. Brown,

Thank you for your enquiry of 21st June, in which you expressed an interest in our hand-made leather gloves. We are enclosing our illustrated catalogue and price-list supplying the details you asked for. We are also sending you a full range of samples under separate cover. When you have a chance to examine them, we are confident that you will agree that the goods are both excellent in quality and reasonable in

Power Your English！文章来源:安格英语学习网站（）未经允许 不得转载

在线英语培训领导者 price.

On regular purchase in quantities of not less than five gross of individual items, we would allow you a trade discount of 15%.

We also export a wide selection of hand-made leather shoes in which we think you may be interested. They are fully illustrated in the catalogue and are of the same high quality as our gloves.

We hope the samples will reach you in good time and look forward to your order.

Yours sincerely,

Letter Two

Dear Mr. Green,

We have carefully studied your counteroffer of 27 June to our offer of Cotton Underwear, but regret to inform you that it is important for us to accept it.

The prices we quoted in our letter of 18 May have left us with only a very small margin. In fact, they are much lower than those of other suppliers for products of similar quality. The cotton used in the production of our “Dragon” range undergoes a special patented process that prevents shrinkage and increases durability. Moreover, the fact that we are the largest supplier of Cotton Underwear in this country adequately shows the value of our products.

Power Your English！文章来源:安格英语学习网站（）未经允许 不得转载

在线英语培训领导者 We will be equally happy whether you accept our present offer or contact us concerning other items. We hope to hear from you soon and will carefully study any proposals likely to lead to future business between us.

Sincerely,

衡量一名外贸工作者的能力往往看三方面：一选择合适的术语，二了解价格组成的结构，三掌握报价空间与层次性策略。那么在学习好了本篇文章后，下次在报盘的时候你能否选择合适的属于正确地表达出你的意思呢？

更多外贸实用英语口语可访问安格英语学习网站（），安格英语是中国领先的企业商务英语和软技能英语在线服务提供商，以高质量的学习内容和有竞争力的价格为客户提供独一无二的应用型英语学习解决方案。联系我们：400-006-7600.

Power Your English！文章来源:安格英语学习网站（）未经允许 不得转载

 

第二篇：职场实用商务英语口语汇总,最实用的商务英语口语大全 via安格英语

在线英语培训领导者

免费学习体验次卡 限免申领中：

/b2c/entry

职场实用商务英语口语汇总，最实用的商务英语口语大全

安格英语导读：职场上商务英语有多重要？许多大学生在大学里就早早考完了BEC商务英语拿到了证书，然后就把英语放到了一边，但是商务英语的魅力和实用性就在于它在职场上的作用！无论是开会、邮件、出差、谈判都需要用到商务英语，如果不了解说不出来，经常会造成交流上的障碍，甚至是闹出误会、笑话！

但是商务英语我们该从何学起呢？安格英语老师选择了一些职场上常见场景下的商务英语口语会话，大家一起学习起来。访问：/b2c/entry，申领次卡后，还可以体验安格英语老师一对一的教学体验课。

1 I want a package deal including airfare and hotel.

我需要一个成套服务，包括机票和住宿

2 I'd like to change this ticket to the first class.

我想把这张票换成头等车。

3 I'd like to reserve a sleeper to Chicago.

我要预订去芝加哥的卧铺。

Power Your English！文章来源:安格英语学习网站（）未经允许 不得转载

在线英语培训领导者

4 I won't check this baggage.

这件行李我不托运。

5 I'd like to sit in the front of the plane.

6 I missed my train.

7 I haven't nothing to declare.

我没申报的东西。

8 it's all personal effects. 这些东西都是私人用品。

9 I'll pick up ticket at the airport counter.

我会在机场柜台拿机票。

10 I'd like two seats on today's northwest flight 7 to Detroit, please.

我想订两张今天西北航空7班次到底特律的机票。

11 we waited for john in the lobby of the airport.

我们在机场的大厅里等约翰。

12 I'd like to buy an excursion pass instead.

我要买一张优待票代替。

13 I'd like a refund on this ticket.

我要退这张票。

14 I'd like to have a seat by the window.

我要一个靠窗的座位。

15 you have to change at Chicago station.

你必须要在芝加哥站转车。

16 we have only one a day for New York.

Power Your English！文章来源:安格英语学习网站（）未经允许 不得转载

在线英语培训领导者 到纽约的一天只有一班。

17 sorry, they are already full.

抱歉，全部满了。

18 I'd like to reserve a seat to New York.

我要预订一个座位去纽约。

19 the flight number is ak708 on September 5th.

20 there's a ten thirty flight in the morning.

早上10点半有班机。

21 I'm looking for my baggage.

我正找我的行李。

22 I'd like to make a reservation.

我想预订。

23 the sooner, the better.

越快越好。

24 I'd like to change my reservation.

我想变更一下我的预订。

25 I'd like to reconfirm my flight from London to Tokyo.

我要再确认一下我从伦敦到东京的班机。

26 my reservation number is 2991.

27 I made a reservation in Tokyo.

我在东京预订的。

28 I made reservations yesterday. 我昨天预订的。

Power Your English！文章来源:安格英语学习网站（）未经允许 不得转载

在线英语培训领导者

29 I want to reserve a seat from Los Angeles to Tokyo.

我要预订一张从洛杉矶到东京的机票。

30 I always have a big wash to do on Saturdays.

我星期六总是有一大堆的衣物要洗。

31 the laundry is not dry enough.

衣服还没干。

32 I put too much detergent in the washer.

我在洗衣机里放了太多的洗衣粉。

33 this stain is really stubborn.

这污垢去不掉。

34 I did three loads of wash today.

我今天洗了三次衣服。

35 the train is comfortable.

36 I checked my baggage in the baggage section.

我在行李房托运行李。

37 he guessed the train would come in early.

他猜想火车会很早到达。

38 the stations are always full of people。

39 I hope you have a good trip.

祝你旅途愉快。

40 you need to transfer at central station.

你必须在中央车站换车

Power Your English！文章来源:安格英语学习网站（）未经允许 不得转载

在线英语培训领导者 41 how long are you going to stay here?

42 do you have anything to declare?

43 what’s the purpose of your visit?

44 what time does the ship leave?

45 when will the ship leave for Honolulu?

这艘船什么时候出发去檀香山？

46 could you please give me the departure time?

你能告诉我出发的时间吗？

47 do I need a reservation to go by ship?

我坐船去需要预订吗？

48 how much for a one-way ticket to shanghai?

去上海的单程票多少钱？

49 when would you like to return/go?

你打算什么时候回来/去？

50 do you have any tickets available for that date?

你们有那天的票吗？

51 Do you have any tickets available for that date?

你们有那天的票吗？

52 How much does a round trip ticket to go there cost?

一张去那边的往返票要多少钱？

53 Would you take this coat to the cleaner's?

你可以把这件外套送到洗衣店吗？

Power Your English！文章来源:安格英语学习网站（）未经允许 不得转载

在线英语培训领导者 54 Will you iron out the wrinkles in this skirt?

可以帮我把这件裙子烫平吗？

55 Won't you iron this shirt for me?

可以帮我烫这件衬衫吗？

56 Will you bring the laundry in if it rains?

下雨时请你收一下衣服，好吗？

57 Where am I supposed to pay the excess train fare?

我应该在哪里补票？

58 Where can you pick up your suitcase?

你在哪里取你的手提箱呢？

59 When can you pick up your ticket?

你什么时候可拿到车票呢？

60 Where is immigration? 入境处在什么地方？

61 Where can I get my baggage?

我到哪里去拿我的行李呢？

62 Is the departure time on schedule?

起飞时间准时吗？

63 How long will the flight be delayed?

班机延误多长时间？

64 What's the cause of the delay?

什么原因延误？

65 Will the flight be delayed?

Power Your English！文章来源:安格英语学习网站（）未经允许 不得转载

在线英语培训领导者

这班机会延误吗？

66 May I have baggage tags?

给我行李标签好吗?

67 Excuse me, what time will the plane arrive in Tokyo?

对不起，请问飞机何时到达东京呢？

68 Could you explain how to fill this out?

请你说明一下怎样填这张表好吗？

69 May I have a customs declaration form, please?

请给一份海关申报表好吗？

70 May I have a disembarkation card?

请给我一张离机卡好吗？

71 Is this within the tax-free limit?

这个在免税限额内吗？

72 Where's a tax-free shop? 免税店在哪儿？

73 What time should I be at the departure gate?

我在什么时间到登机门？

74 Could you help me find my baggage?

请你帮我找我的行李好吗？

75 Will the flight be canceled? 这班机会取消吗？

76 Would you please make my reservation to Chicago for tomorrow?

请帮我预订明天去芝加哥的座位好吗？

77 Do you have a flight to New York departing at about 10 a.m. Next Monday?

Power Your English！文章来源:安格英语学习网站（）未经允许 不得转载

在线英语培训领导者 78 What's the fare to New York, Economy Class?

去纽约的经济舱机票多少钱？

79 Where do I pick up the ticket?

我什么地方拿机票？

80 From which station does the train leave?

81 Can I stop over on the way?

我在中途可以停吗？

82 Can I have a second-class one-way ticket to Chicago, please?

请给我一张去芝加哥的单程二等票好吗？

83 Are there any discount tickets for me?

给我有折扣吗？

84 What time does the plane take off?

飞机何时起飞呢？

85 One way or a round trip ticket?

单程票还是双程票呢？

86 What time does the first train to Boston leave?

第一班去波士顿的列车什么时间开出呢？

87 Is it direct train?这是直达车吗？

88 What platform does the train leave from?

这班车从哪个站台开出呢？

89 By what time should I check in?

我该什么时间办理登机手续呢？

Power Your English！文章来源:安格英语学习网站（）未经允许 不得转载

在线英语培训领导者 90 What is the boarding time?何时登机呢？

91 How much is the excess baggage charge?

超额行李费多少钱？

92 Will this flight leave on time?

这班机准时起飞吗？

93 Can I bring this on the plane?

这件我可以带上飞机吗？

94 What is the gate number?登机门是几号？

95 Are there reserved seats on the train?

车上有预订座位吗？

96 Where is gate six? 6号登机门在哪儿？

97 Where is the boarding gate for this flight?

这班飞机的登机门在哪儿？

98 Has this seat number started boarding?

这个座位号已开始登机了吗？

99 Where is the ticket office? 售票处在哪儿？

100 How long is the ticket valid?

这车票有效期多久？

101 Do I have to make a reconfirmation?

我还要再确认吗？

102 Is there any earlier one?还有更早一点的吗？

103 Could you tell me my reservation number, please?

Power Your English！文章来源:安格英语学习网站（）未经允许 不得转载

在线英语培训领导者

请你告诉我的预订号码好吗？

104 Can I get a seat for today’s 7:00 a.m. train?

我可以买到今天上午7点的火车座位吗？

105 Could you change my flight date from London to Tokyo?

请你更改一下从伦敦到东京的班机日期好吗？

106 Is there any discount for the USA Railpass?

火车通行证有折扣吗？

107 May I reconfirm my flight?

我可以确认我的班机吗？

108 Are they all non-reserved seats?

他们全部不预订的吗？

109 Do I have to reserve a seat?

我一定要预订座位吗？

110 May I see a timetable?

我可以看时刻表吗？

111 How long will I have to wait? 我要等多久呢？

112 Which would you prefer, a smoking seat or a non-smoking seat?

你喜欢哪种，吸烟座还是禁烟座呢？

113 Do you have any other flights?

114 When would you like to leave?

115 Can I reconfirm by phone?我能电话确认吗？

116 Where can I make a reservation?

Power Your English！文章来源:安格英语学习网站（）未经允许 不得转载

在线英语培训领导者 我到哪里可以预订？

117 Do I need a reservation for the dining car?

我需要预订餐车吗？

118 How many more minutes will it take for the train to arrive?

火车还要多少分钟就要到达呢？

119 Is this a daily flight?

这是每日航班吗？

120 Excuse me. May I get by?

对不起，我可以上车吗？

121 How much does it cost to go there by ship?

坐船到那里要花多少钱？

122 Can I cancel this ticket? 我可以取消这票吗？

123 Check it to my final destination

把它托运到我的目的地。

124 Please come to the airport by eight thirty at the latest.

最迟要在8点30分到达机场。

125 Take your baggage to the baggage section.

把你的行李拿到行李房去。

126 Please open your baggage.请把你行李打开。

127 Please fill in this disembarkation card.

请你填写这张入境卡。

128 Let me see your passport, please.

Power Your English！文章来源:安格英语学习网站（）未经允许 不得转载

在线英语培训领导者 129 I have come to make sure that your stay in Beijing is a pleasant one. 我特地为你们安排使你们在北京的逗留愉快。

130 You‘re going out of your way for us, I believe.

我相信这是对我们的特殊照顾了。

131 It’s just the matter of the schedule, that is, if it is convenient of you right now.

如果你们感到方便的话，我想现在讨论一下日程安排的问题。

132 I think we can draw up a tentative plan now.

我认为现在可以先草拟一具临时方案。

133 If he wants to make any changes, minor alternations can be made then. 如果他有什幺意见，我们还可以对计划稍加修改。

134 Is there any way of ensuring we‘ll have enough time for our talks? 我们是否能保证有充足的时间来谈判？

135 So our evenings will be quite full then?

那幺我们的活动在晚上也安排满了吗？

136 We’ll leave some evenings free, that is, if it is all right with you.

如果你们愿意，我们想留几晚供你们自由支配。

137 We‘d have to compare notes on what we’ve discussed during the day. 我们想用点时间来研究讨论一下白天谈判的情况。

138 That‘ll put us both in the picture.

这样双方都能了解全面的情况。

139 Then we’d have some idea of what you‘ll be needing.那我们会心中有数，

Power Your English！文章来源:安格英语学习网站（）未经允许 不得转载

在线英语培训领导者 知道你们需要什幺了。

140 I can’t say for certain off-hand.

我还不能马上说定。

141 Better have something we can get our hands on rather than just spend all our time talking.

有些实际材料拿到手总比坐着闲聊强。

142 It‘ll be easier for us to get down to facts then.

这样就容易进行实质性的谈判了。

143 But wouldn’t you like to spend an extra day or two here? 你们不愿意在北京多待一天吗？

144 I‘m afraid that won’t be possible, much as we‘d like to. 尽管我们很想这样做，但恐怕不行了。

145 We’ve got to report back to the head office.

我们还要回去向总部汇报情况呢。

146 Thank you for you cooperation.

147 We‘ve arranged our schedule without any trouble. 我们已经很顺利地把活动日程安排好了。

148 Here is a copy of itinerary we have worked out for you and your friends. Would you please have a look at it?

这是我们为你和你的朋友拟定的活动日程安排。请过目一下，好吗？

149 If you have any questions on the details， feel free to ask.如果对某些细节有意见的话，请提出来。

Power Your English！文章来源:安格英语学习网站（）未经允许 不得转载

在线英语培训领导者 150 I can see you have put a lot of time into it.

我相信你在制定这个计划上一定花了不少精力吧。

151 We really wish you’ll have a pleasant stay here.

我们真诚地希望你们在这里过得愉快。

152 I wonder if it is possible to arrange shopping for us.

153 Welcome to our factory.

154 I‘ve been looking forward to visiting your factory.

我一直都盼望着参观贵厂。

155 You’ll know our products better after this visit.

156 Maybe we could start with the Designing Department.

也许我们可以先参观一下设计部门。

157 Then we could look at the production line.

158 These drawings on the wall are process sheets.

墙上的图表是工艺流程表。

159 They describe how each process goes on to the next.

表述着每道工艺间的衔接情况。

160 We are running on two shifts.

我们实行的工作是两班倒。

161 Almost every process is computerized.

几乎每一道工艺都是由电脑控制的。

162 The efficiency is greatly raised, and the intensity of labor is decreased. 工作效率大大地提高了，而劳动强度却降低了。

Power Your English！文章来源:安格英语学习网站（）未经允许 不得转载

在线英语培训领导者 163 All products have to go through five checks in the whole process. 所有产品在整个生产过程中得通过五道质检关。

164 We believe that the quality is the soul of an enterprise.

我们认为质量是一个企业的灵魂。

165 Therefore, we always put quality as the first consideration.

因而，我们总是把质量放在第一位。

166 Quality is even more important than quantity.

167 I hope my visit does not cause you too much trouble.我希望这次参观没给你们增添太多的麻烦。

168 Do we have to wear the helmets?

我们得戴上防护帽吗？

169 Is the production line fully automatic?

生产线是全自动的吗？

170 What kind of quality control do you have?

你们用什么办法来控制质量呢？

171 All products have to pass strict inspection before they go out.

所有产品出厂前必须要经过严格检查。

172 What‘s your general impression, may I ask?

173 I’m impressed by your approach to business.

你们经营业务的方法给我留下了很深的印象。

174 The product gives you an edge over your competitors, I guess.

我认为你们的产品可以使你们胜过竞争对手。

Power Your English！文章来源:安格英语学习网站（）未经允许 不得转载

在线英语培训领导者 175 No one can match us so far as quality is concerned.

就质量而言，没有任何厂家能和我们相比。

176 I think we may be able to work together in the future.

我想也许将来我们可以合作。

177 We are thinking of expanding into the Chinese market. 我们想把生意扩大到中国市场。

178 The purpose of my coming here is to inquire about possibilities of establishing trade relations with your company.

我此行的目的正是想探询与贵公司建立贸易关系的可能性。

179 We would be glad to start business with you.

我们很高兴能与贵公司建立贸易往来。

180 I‘d appreciate your kind consideration in the coming negotiation.

洽谈中请你们多加关照。

181 We are happy to be of help.我们很乐意帮忙。

182 I can assure you of our close cooperation.

我保证通力合作。

183 Would it be possible for me to have a closer look at your samples? 可以让我参观一下你们的产品陈列室吗？

184 It will take me several hours if I really look at everything.如果全部参观的话，那需要好几个小时。

185 You may be interested in only some of the items.

你也许对某些产品感兴趣。

Power Your English！文章来源:安格英语学习网站（）未经允许 不得转载

在线英语培训领导者 186 I can just have a glance at the rest.

剩下的部分我粗略地看一下就可以了。

187 They‘ve met with great favor home and abroad.

这些产品在国内外很受欢迎。

188 All these articles are best selling lines.

所有这些产品都是我们的畅销货。

189 Your desire coincides with ours.

我们双方的愿望都是一致的。

190 No wonder you’re so experienced.

怪不得你这幺有经验。

191 Textile business has become more and more difficult since the competition grew.

随着竞争的加剧，纺织品贸易越来越难做了。

192 Could I have your latest catalogues or something that tells me about your company?

可以给我一些贵公司最近的商品价格目录表或者一些有关说明资料吗？

193 At what time can we work out a deal?

我们什幺时候洽谈生意？

194 I hope to conclude some business with you.

我希望能与贵公司建立贸易关系。

195 We also hope to expand our business with you.

我们也希望与贵公司扩大贸易往来。

Power Your English！文章来源:安格英语学习网站（）未经允许 不得转载

在线英语培训领导者 196 This is our common desire.

这是我们的共同愿望。

197 I think you probably know China has adopted a flexible policy in her foreign trade.

我想你也许已经了解到中国在对外贸易中采取了灵活的政策。

198 I‘ve read about it, but I‘d like to know more about it.

我已经知道了一点儿，但我还想多了解一些。

199 Seeing is believing.

百闻不如一见。

200 How would you like to proceed with the negotiations? 你认为该怎样来进行这次谈判呢？

Power Your English！文章来源:安格英语学习网站（）未经允许 不得转载