常玉田 对外经济贸易大学 英语学院

Lesson 23

Letters of Thanks & of Sympathy

第二十三课 感谢信和慰问信

After studying this chapter, you will be able to:

? Recognize letters of thanks and of sympathy

? Use appropriate formats and sentences

感谢信是为了感谢其它企业或者个人对我方的业务支持、协助而写的礼仪信函。 与致辞、贺信等等一样，感谢信函的公关功能要比商务内容大得多。

西方的通常做法，逢年过节，或者客户向你或者公司提了建议、善意的批评，或者时机恰当，都会寄出书面的致谢信，向对方的长期合作、支持、甚至正常的订货、付款等业务活动表示感谢。

也正是因此，感谢信函经常与贺信揉到一起写。

如今打电话的确方便，但是如果事件较大、场合正式，打过电话依然需要撰写书面的感谢辞，寄送方式当然可以利用电子邮件。

感谢信的写作格式与一般信函大同小异。

感谢信的特点主要体现在内容的组织结构上：

? 说明感谢谁，因而对方的姓名、称呼、职务必须具体、明确

? 概括具体事情，务必让对方明白说的是哪件事

? 一定要说明对方的帮助产生了什么样的效果和客观影响

? 把表示感激的话说出来，不要含蓄

? 热情赞扬对方的协助精神，适当应用一些套语

? 不必沿用汉语同类文本的套路，即不要表示“向你学习”、“以后厚

报”之类

文字要精炼，表达应清晰、准确、客观，篇幅应当短小

感谢、赞扬时，尽量要恰当得体，体现出真诚的感谢之情

感谢信函的主要信息是表达感谢和感激的心情，不要牵扯其它内容。

Chang Yutian UIBE

常玉田 对外经济贸易大学 英语学院 例

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Chang Yutian UIBE

常玉田 对外经济贸易大学 英语学院

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Chang Yutian UIBE

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慰问信是向收件人表示关怀、慰问的信函。

慰问信函可以个人名义寄出，也可以机构的名义发出。

在有关单位或个人遭受火灾、车祸等灾难，或者个人遇到生病等不幸事变，我们往往需要写一封慰问信，向受害人表示安慰、问候、鼓励。

Chang Yutian UIBE

常玉田 对外经济贸易大学 英语学院

书写慰问信时应当尽量注意：

? 应当简短，切忌冗长

? 措辞严谨，不要滥用辞藻

? 内容充实，感情真实

? 语气乐观，不宜情绪低沉

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Chang Yutian UIBE

常玉田 对外经济贸易大学 英语学院

Chang Yutian UIBE

 

第二篇：针对酒店的英文 感谢信

Appreciation letter

Dear Mr.XXXX,

All the nice times pass so quickly, similarly the wonderful EXPO experience in China has come to its end. My seven months stay at the Expo Village in Expo Donghu Apartment Hotel has been one of the most memorable times in my experience at the Expos. Not only due to the apartment’s features, which quality I needn’t to particularly stress , but so much more for the hospitality and generosity of the Expo Donghu Apartment Hotel’s staff. Their warm assistance on everyday basis has made me feel at home and among friends.

I would especially like to thank Mr. Austin Cai for his tremendous effort and assistance and underline his commitment to work, professionalism, patience and understanding of human's heart. Also I’d like to extend my special gratitude to Ms. Caroline Zheng and Mr.Caleb Zhu.

For the past seven months we have all worked hard and the results cannot passed unnoticed. The excellent organization we all owe to its management, therefore I use this opportunity to express my gratitude to you in my name and on behalf of entire Croatia pavilion staff.

Kind regards,

XXXX

XXXXX section at the Expo 2010 Shanghai China

Shanghai, November 2010.

January 4, 2011

Dear Sir/Madam:

It is my pleasure to recommend Shangguan Xufeng, his performance working as an executive secretary for Croatian Pavilion proved that he will be a valuable addition to any organization or company.

I have known Shangguan for one year in my capacity as General Commisioner at Croatian Pavilion. Xufeng worked for me on various projects as an assistant, and based on his work, I would rank him as one of the best staff we have ever had.

Shangguan distinguished himself by consistently submitting exceptionally performance on his work. Shangguan is highly intelligent and has good team work spirit and communication skills.

If his performance in our company is a good indication of how he would perform in yours, he would be an extremely positive asset to your instititution.

If I can be of any further assistance, or provide you with any further information, please do not hesitate to contact me. Yours Sincerely,

Ivica Maricic.