管理者,就是把事情做得正确的人。企业家,就是做正确的事情的人。
—— 管理大师彼得·德鲁克
管理被人们称之为是一门综合艺术——“综合”是因为管理涉及基本原理、自我认知、智慧和领导力;“艺术”是因为管理是实践和应用。
—— 管理大师彼得·德鲁克
管理就是界定企业的使命,并激励和组织人力资源去实现这个使命。界定使命是企业家的任务,而激励与组织人力资源是领导力的范畴,二者的结合就是管理。
—— 管理大师彼得·德鲁克
管理是一种实践,其本质不在于“知”而在于“行”;其验证不在于逻辑,而在于成果;其唯一权威就是成就。
—— 管理大师彼得·德鲁克
我認為那些能夠工作而不想工作的人不能成為我所說的‘第一流的工人’。我曾試圖闡明每一種類型的工人都能找到某些工作,使他成為第一流的工人,除了那些完全能做這些工作而不願做的人。
——科学管理学之父弗雷德里克·温·泰勒
以外国人的管理方式,加上中国人的管理哲学,以及保存员工的干劲及热忱,无往而不利。
—— 李嘉诚
管理无小事。
—— 海尔公司总裁张瑞敏
把一件简单的事做好就不简单,把每一件平凡的事做好就不平凡。
—— 海尔公司总裁张瑞敏
没有降价两分钱抵消不了的品牌忠诚。
—— 营销大师菲勒普·科特勒
企业管理过去是沟通,现在是沟通,未来还是沟通。
—— 日本经营之神松下幸之助
企业最大的资产是人。
—— 日本经营之神松下幸之助
计划工作是一座桥梁,它把我们所处的此岸和我们要去的彼岸连接起来,以克服这一天堑。
—— 哈罗德·孔茨
企业家精神的真谛就是创新,创新是一种管理职能。
—— 熊彼特
愈坏的消息,应该用愈多的力气沟通它。
我们沟通的多好,不是决定于我们叙述得有多好,而是被了解得多好。
—— 安德鲁·葛洛夫
缩短会议的方式——把椅子从会议室中拿走,因为站立开会的时间大约只占坐着的一半。
—— 李察·怀特
“经营策略”是指“从事与竞争对手不同的作业”或者“以异于竞争对手的方式来从事类似的作业”。
—— 麦克·波特
凡战者,以正合,以奇胜。
视卒如婴儿,故可与之赴深溪;视卒如爱子,故可与之俱死。厚而不能使,爱而不能令,乱而不能治,譬如骄子,不可用也。
—— 《孙子兵法·地形篇》
决策以价值和事实为前提
—— 赫伯特·A·西蒙
管理者的最基本能力:有效沟通
—— 英国管理学家L.威尔德
市场营销观念:目标市场,顾客需求,协调市场营销,通过满足消费者需求来创造利润。
—— 西奥多.李维特
一屋不扫何以扫天下
—— 《后汉书·陈番传》
管理是由心智所驱使的惟一无所不在的人类活动
—— 戴维·B·赫尔茨
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