以下询盘回复的例文供大家参考。但实际工作中需要根据实际情况灵活变通，切忌照搬照抄！
回复例1：可以针对首次来信没有明确需求，联系信息不全的客户
Dear Mr. Amir,
Many thanks for your inquiry dated(of) XXXX from alibaba.com.
In order to let us make more correct quotation accordingly, please kindly tell us the exact model number you prefer after checking our website of .
Besides, to help us offer the best price, please also introduce your company as many details as you can. Such as your company foundation time, how many workers, major product lines, company website and last year's sales turnover if possible. More details better price.
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外贸邮件模板
[ 录入者:xiaoru | 时间:2009-05-31 20:21:01 | 作者: | 来源:阿里巴巴 | 浏览:1060次 ]
针对外贸中的邮件往来，整理了以下英文书信模版。主要涵盖“主动跟新买家建立联系”、“对新买家要求建立业务联系的回复”、“向老客户介绍公司新的产品信息”、“回复对某个产品的查询”、“无法提供对方查询中所要求的产品时”、“查询对方公司的产品”、“几种报盘”、“信用证相关”、“报价相关”等模版。
A、主动跟新买家建立联系
Dear Mr. Jones:
We understand from your information posted on Alibaba.com that you are in the market for textiles. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future.
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1.
Dear Edison Bonilla,
How are you? Thanks a lot for your mail and your trust on us.
I noted that you are interested in our products with item BL-88, I think you got the size and specifications from the details from ALIBABA.The price of it is enclosed. Please check. As usual,we use the T/T as payment.And our minimum order quantity is 1000pieces.We separately enclosed our full e-catalogue. Please feel free to ask me,if you have any more question./I kook forward to hearing from you. / I can send samples to you, if you reply to me/I can do for you some special samples, if you reply to me /
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各种询盘回复范本
以下是回复询盘的一些技巧，你可以参考一下：
高效回盘5大要诀
及时：接到买家询盘，要给予及时反馈，确保询盘回复有效性。通常在1小时内完成回询盘，订单生成的率高达70%，回时间超过10小时，会大大降低订单生成率。
专业：卖家应具备丰富的行业知识，对于客户关于产品方面询问，能够给予专业解答。
准确：要将回复信写得很清楚，首先要正确理解买家来函的准确意思，如有不清楚的地方，则应立即去函向客户询问了解，切忌一知半解。
具体：尽量一次性多传达自己的意思，以免来回沟通错过了商机。
格式：格式一般分为称呼、正文、敬祝语、落款几个部分，语言简洁准确，避免出现语法和拼写的错误。鉴于东西方文化的差异建议回答卖家问题直截了当，一般疑问句建议先回答yes或者no，然后再补充自己需要说明的。 回盘参考模版
不同状态下订单，回复询盘的方式和技巧各有不同。下面将订单状态大致分为一下几类，一一说明：
1、未付款询盘回复：
第一主动出击，当买家下单后应及时主动与买家联系，联系内容可以按照先后顺序包括为打招呼，对产品进一步的介绍，并告知请付款以及时查看库存备货，尽快发货。下面一个不错的回复：
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外贸邮件模板
Dear **
Nice to meet you .
Thank you for the favor of our products .At the same time .We would very much like to work with you to establish long-term friendly relations of cooperation . I am sale director of santong plastic Supply Co.Ltd.My name is Denny.We have 8 years experience plastic bottle and box . I think we could get your mind.
Our business model is both whole sale and retail. So that we will accept the DIY style or Own Style form the Clients.Our MOW is 1 piece as retail price .
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询盘回复
第一节 询盘基本格式及注意事项
一．
Dear Mr. XXX，（对买家的礼貌的称呼，不要以sir or madam来开头，这样对对方不够尊重）
Thanks very much for your inquiry dated XXXXX via alibaba.com.
（提醒买家他于什么时候通过哪里看到你公司的产品信息并发送了询盘） Pls find our quotation for XXX as follows:
??（此处为报价内容，如果是初次联系的买家，还要在报价之后加上简单扼要的公司介绍）
We are looking forward to your early reply.（结束前的惯用语，表达对他的重视） Sincerely yours/Yours faithfully,（礼貌的客套话，但商务信函不可不用） XXX Export Manager（专业的签名档：你的姓名、职位、公司名称、联系方式等）
Hangzhou xxx Co., Ltd.
Tel: 0086 571-
Fax: 0086 571- Website:
二．
A. 邮件格式需规范：
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询盘回复
第一节 询盘基本格式及注意事项
一．
Dear Mr. XXX，（对买家的礼貌的称呼，不要以sir or madam来开头，这样对对方不够尊重）
Thanks very much for your inquiry dated XXXXX via alibaba.com.
（提醒买家他于什么时候通过哪里看到你公司的产品信息并发送了询盘） Pls find our quotation for XXX as follows:
??（此处为报价内容，如果是初次联系的买家，还要在报价之后加上简单扼要的公司介绍）
We are looking forward to your early reply.（结束前的惯用语，表达对他的重视） Sincerely yours/Yours faithfully,（礼貌的客套话，但商务信函不可不用） XXX Export Manager（专业的签名档：你的姓名、职位、公司名称、联系方式等）
Hangzhou xxx Co., Ltd.
Tel: 0086 571-
Fax: 0086 571- Website:
二．
A. 邮件格式需规范：
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这是我在福步上抄的，你们把自己的产品套
进去就好了
第一次询盘的客户，邮件回复如下：
Thanks for your inquiry.
We are professional supplier of printing machine at competitive price。
Here is attachment with some prictures of our products may suit your requirements,
for more, please check our Website（）, and select products that you are interested in.
We have great interest in developing business with you, could you have any inquiry and comments,
we would like to talk in details through MSN or mail or any way you like.
Any help & question,we shall be pleased to be on service of you.
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