商业邮件写作注意事项培训－附件

Email常用语总结

Thank you for your message.

Thanks for you reply.

Thank you for your email about ....

Thank you for sending me ....

Thank you for .... which I received today.

Sorry for the delay in ..ing ....

Apologies for the delay in getting back to you, but ... I apologize for the delay in getting back to you, but .... Apologies for the delay.

Sorry for the delay in responding to ....

.... are included in the attachment.

Also attached is ....

Attached you will find ....

For your information, ....

I attach .....

Enclosed please find…

Please be notified that .....

Please note that .....

Just to inform you of ....

Just to inform you that....

Just to let you know that ....

Please be informed that ....

This is just a quick note to let you know that ......

Just a quick note to remind you to ....

Have you remembered to ...

Just to remind you that ....

Please remember to ....

linda zhang 第 1 页 4/6/2013

商业邮件写作注意事项培训－附件

I am pleased to confirm that ....

Just to confirm that ....

This is to confirm that I will be attending .... We hereby confirm that ....

We wish to confirm the following: .....

Your request has been successfully processed. I can confirm we have received ....

Please confirm if .....

Please confirm our ....

Please confirm that ...

Please confirm whether ....

Please give me a call to confirm that ....

Would you please confirm that ....

Could you ....?

Would it be possible for you to ....?

Would it be possible for you to let me know .....? Could you explain ....?

I wonder if you could explain ....?

Requesting support

I'm having trouble with ....

It seems that .....

... doesn't seem to be ..ing .....

... won't work when .....

.... doesn't work properly.

I'm having problems with .....

What should I do?

What can I do?

How can I ...?

How does it ...?

Is it possible to .....?

linda zhang 第 2 页 4/6/2013

商业邮件写作注意事项培训－附件

Any advice?

Any suggestions?

Any advice you can give would be greatly appreciated.

Please help.

Please advise.

As you requested, ...

Regarding the .....,

In your email you mentioned that ....

As per your query about ...

Regarding your enquiry about ...

In answer to your question about ...

As we discussed on the phone,...

It was great to talk to you earlier.

As per our discussion,...

Regarding your suggestion about ...

Further to ....

If you have any questions regarding this, please let me know.

If you require further assistance, please feel free to contact me.

If you have any questions, please do not hesitate to contact (call) me. You should contact .... if there are any problems.

Thank you very much for your help.

Thanks and sorry for any misunderstanding.

Many thanks for your understanding on this.

Thanks in advance.

I look forward to meeting you again soon.

I look forward to your reply.

I look forward to working with you on this project.

Feel free to contact me at any time.

I hope this is clear.

I hope this is ok.

I hope we can move this along quickly.

I really appreciated your help the other day.

We are always very appreciative of your efforts.

We very much appreciate your help with this.

Please allow me to express my appreciation for your help.

linda zhang 第 3 页 4/6/2013

商业邮件写作注意事项培训－附件

I would appreciate your help with this.

Your help with this would be much appreciated.

We would very much appreciate it if you could help us.

I appreciate your concerns, but I'm afraid I am not able to help you.

...ASAP...

...in a few days...

...by the end of this week...

...by the end of this quarter...

...by the end of next quarter...

...no earlier than...

...no later than...

...within the next few days...

...later...

...before COB today...

...next week...

...at once...

... the day after tomorrow...

... a few days ago...

... yesterday...

... last week...

... at the end of last quarter...

... at the end of last year...

... the day before yesterday...

... by the end ...

... soon ...

... of the year ...

... in time for ...

... immediately...

... by the 15th of ...

常用句子

We've encountered an unexpected problem with the system.

This is a difficult and recurring problem which we need to address.

This situation poses a tricky problem.

We are trying to think through the problem with the software.

We need to come up with a neat solution to this problem.

We are looking for an effective solution, but it's not going to be easy.

The management does not really favor this solution, as it will be too expensive to implement.

We hope you can reach an early solution that we can move forward. The R&D team have hit upon a really simple solution to the problem.

linda zhang 第 4 页 4/6/2013

商业邮件写作注意事项培训－附件

常用Email范本

Dear xxx,

Thanks for your email about the meeting on Friday. I'm sorry I was not able to attend, but my daughter had to go to the dentist for emergency

surgery. ....

Dear xxx,

Just to remind you that all monthly accounts must be completed by the 28th, and not by the last Friday of the month as before. Thanks.

Dear xxx,

Just to confirm our appointment on Friday. Should I bring the xxxx to the meeting or would you like me to send it over beforehand by xxxx?

Dear xxx,

Thanks for your message, and apologies for the delay in getting back to you. Things have been quite busy here with the merger. Regarding your inquiry, I am meeting the xxx tomorrow afternoon and will put your questions to him. I'll let you know what he says tomorrow afternoon. OK?

Dear xxx,

I have just heard that the project we discussed last week has been given the go-ahead by head office. Can we get together sometime this week to discuss how to proceed?

Dear All,

Just to let you know that I will be on leave for the next two days. xxx will take care of your concerns. For things need immediate attention, please contact me via my mobile phone 139xxxxxxxx.

Sorry for the inconveniences that might bring to you.

Dear all,

Just a quick note to confirm our meeting on Monday at 12. Let's meet downstairs in the lobby of your building. I'll have to bring my assistant to help us with some of the data. I've got a meeting with a client at 2, schedule is pretty tight next week. Anyway, I'll see you then. Have a nice weekend.

Dear xxx,

Thanks for your email. Regarding your questions, please talk to XXX about this, as she has taken over responsibility for the project.

If you have any problems, please let me know and I'll see what I can do to help.

linda zhang 第 5 页 4/6/2013

商业邮件写作注意事项培训－附件

Dear XXX

Please could you let me have your figures by 12 today. I need to put them into my report.

I look forward to hearing from you.

Dear XXX,

Could you let me know when you will be able to complete the xxx for the project. The client is asking about our schedule. If you have any questions about this, please do not hesitate to contact me.

Dear XXX,

Regarding our meeting last week in which I showed you the final design for the XXX, please find the attached file which shows the final version, including the changes you requested. Please could you give me your approval for this design by the end of the week, as the xxx needs 10 days to xxxxxx. I hope this is clear, and that you like the final design.

If you have questions, or would like to make any further changes, please call me.

Many thanks.

Dear XXX,

Thank you for sending me the figures. I'll look through them later and get back to you.

Dear xxx,

Thank you for your email about the conference. Yes, I will be attending the conference in xxx on the 17th and hope to see you there.

Dear XXX,

Thank you for your email about the project. I have attached the file you requested. Talk to you later.

linda zhang 第 6 页 4/6/2013