Lois. Zhang

SALES MANAGER

Value Offered Ten years of experience leading international sales organizations and multinational teams to

exceed revenue and profit goals.

Proven track record of driving multimillion-dollar growth and global expansion.

Specialized skills in B2B technology sales to diverse-industry clients worldwide.

Strong command of international business protocols and experience conducting business with

foreign governments and executives across the globe.

Expert relationship builder, channel developer, negotiator and sales strategist.

Key Skills Global Market Expansion Strategies

Business & Channel Development

Sales Team Training & Management

Complex Negotiations & Sales Cycles Territory Startup & Turnaround Strategic Partnership Building Key Account Management Forecasting & Market Analytics Fortune 500 Retailers:

XYZ, Inc.

Retail Giant Corp.

J-Mart, Inc. Representative Clients

Global 2000 Manufacturers: ABC Global, Inc. Widgets, Inc. Industry Corp. Foreign Governments: France, Spain, Brazil Hong Kong, Malaysia Saudi Arabia, Jordan

Career

Progression ACME, INC. — New York, NY / Mexico City, Mexico / London, UK

International Sales Manager, 2004 to 2009 European Sales Manager, 1998

Latin American Sales Manager, 1999 to 2003 Account Executive, 1997

Progressed through a series of promotions, culminating in challenge to direct Fortune 1000 IT

solution provider’s global sales organization. Supervised a multinational sales force of 25+

AEs located throughout the U.S., Canada, Europe, South America, Mexico, Hong Kong and

Malaysia. Managed a $22M+ portfolio of global accounts and led all forecasting, market

analytics and sales team training/development programs.

Achievement

Highlights Earned repeated commendations for sales leadership throughout +11-year tenure with Acme,

Inc. Significant results include:

As International Sales Quadrupled revenues from international accounts, catapulting non-U.S. sales from $40M in Manager (2004 to 2009): 2004 to $161M in 2009. Achieved 100% of quota in first year as international sales

manager and exceeded targets in all ensuing years by up to 235%.

Built an A-caliber team of multinational sales talent. Recruited staff; led ongoing

mentoring/training on Acme’s full suite of software and network monitoring solutions; and

coached consultative sales, customer care and closing best practices.

Achievement

Highlights

(continued) Landed Acme’s first foreign government contracts (ranging from $2M to $18M), leveraging expert abilities in relationship-building and multilingual skills to conduct adept negotiations in Arabic, Farsi, French, Spanish and English.

Opened new distributor and VAR channels in 12 countries, which directly resulted in two

dozen key account wins totaling $35M.

Closed some of the largest contracts in company history, including two $20M+ wins with

Global 2000 manufacturers.

Penetrated new markets, landing first-time wins in countries including Indonesia, Saudi Arabia,

Jordan, Hong Kong, Korea, Malaysia and Turkey.

Harnessed strengths in forecasting, opportunity identification, goal-setting and motivation to

outdistance the competition and drive peak productivity from +25-member sales force, resulting in record-setting sales year-over-year.

As Latin American Sales Elevated Latin American account sales by $48M (growth of 100%) from 1999 to 2003. Met or Manager (1999 to 2003): exceeded sales targets every year despite challenges presented by an aging product

platform and dwindling technical support resources.

Helped revamp Acme’s website and marketing/presentation materials to improve customized

messages/appeals to Latin American nations. Delivered first-ever business wins in Costa Rica, Venezuela and Brazil while growing existing

accounts in Mexico, Paraguay, Argentina and the Caribbean.

As European Sales Manager (1998):

Demonstrated strong crisis management skills in preventing the threatened loss of $75M+ in

business from key accounts in Europe. Took immediate, decisive steps that repaired damaged relationships, rebuilt trust and cemented

loyal customer partnerships that have continued to the present day.

Education

NEW YORK UNIVERSITY — New York, NY

MBA Candidate, Major in International Business, degree expected: 2010 BS in Business Administration, dual minor in Spanish and French, 1996 Expert written and verbal fluency in Spanish, French and English Conversant in Arabic and Farsi

Languages

Technology

MS Office (Word/Excel/PowerPoint/Access/Project), Streaming Media, WebTrends, ACT!, Salesforce.com, HP OpenView, Windows (all), UNIX

Have traveled extensively throughout the globe during the past ten years, living and/or conducting business in:

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International Travel

UK

Germany Spain France ? ? ? ? Saudi Arabia Morocco Turkey Jordan ? ? ? ? Mexico Venezuela Costa Rica Brazil ? ? ? ? Hong Kong Malaysia Indonesia Korea

 

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John Doe

126 East ABC Dr. (555)555-5555 EXECUTIVE SALES PROFESSIONAL

PROFILE A seasoned professional and effectual leader with a proven ability to exceed sales quotas:

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Four years of strong inside/outside sales experience Master of presentations Extensive cold calling experience Powerful but gentle closing abilities Passion for gaining personal relationships with clients

EMPLOYMENT

2001 – Present

Sales Professional ABC Resorts

An international company and based in City XYZ that generates $160 Million annually. A market leader and fast-paced inside/outside sales company in vacation ownership industry, ABC Resorts employs over 6,000 people worldwide.

Organize meetings with new and established clients and perform sales presentations that provide clients with information about ABC Resorts. Follow up with owners to answer questions and resolve concerns. Entertain owners by hosting dinners and performing mass presentations. Generate referrals and build personal relationships with each client and close sales by signing contracts.

Key Achievements

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Frequently earn recognition for top sales performance Rapidly advanced through positions and promoted to sales trainer Closed 20% - 30% of all deals Sales Representative XYZ Vacation Suites 1999 – 2001

A fast paced inside sales company in vacation ownership industry with over 20,000 employees and over $200 Million in annual revenues. Performed sales presentations and conducted property tours for clients. Followed up with clients to answer questions and generate referrals.

Key Achievements

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Awarded top sales representative eight times in first year Broke company’s sales record in second year selling $1.2 - $1.5 Million in revenue each year Successful Closing and Upgrading Manager and Training Manager for up to fifteen man crews Helped open City XYZ office Sales Representative/Clinic Coordinator ABC Animal Clinic 1998 – 1999

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Kept accurate, current computer records of inventory Handled all aspects of order taking and processing for the Mobile Animal Clinic Successfully contacted City XYZ Home Owners Associations to broaden client base Organized and styled advertising for successful vaccination clinics Performed presentations to new and existing clients on pet pharmaceuticals EDUCATION

Studied Communications, University of ABC at City ABC

Studied Communications, City DEF Community College

Completed over one hundred hours of sales training