重庆森博国际教育

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MEMO

1.引入memo

2.memo的定义：

A memo is a short official note that is sent by one person to another within the same company or organization.

MEMO有两层意思，第一层就是我们所熟悉n.备忘录；

第二层意思：（美）内部通知，这是我们这节课主要要讲的内容。

（可以让学员用memo造一下句子）

3.生活memo：

先讲日常生活中memo的写法，格式比较随意，一般只需要包括时间（起始时间）、备注内容（地点，人物，事件）就行，或者再简单一点也可以，只要自己能看懂就行。

（可以出几个话题，让学员先练习一下。）

4.商务memo：

What is a business memo?

便函或备忘录通常是公司内部最普通的书面交流方式便函或备忘录通常是公司内部最普通的书面交流方式便函或备忘录通常是公司内部最普通的书面交流方式便函或备忘录通常是公司内部最普通的书面交流方式，用来提醒或引起别人对某事的注意，在日常商务活动中快速有效地传递信息，如开会通知、宣布公司政策。(英文版: Memorandum, memo for short, is a written message sent by one person to another or a group of people within the same organization. This internal 1

重庆森博国际教育

沙坪坝三峡广场新华书店旁立海大厦25楼

communication can be from superior to subordinate down the chain of command, e.g. from Managing Director to Accounting Manager, or the other way round; it can also go between equals, for example, from on section chief to another. )

How to write a business memo?

备忘录通常由标题(heading) 和信息 (message) 组成。

标准的标题部分包括：

To: ( 收件）

From：（发件人）

Date: ( 时间）

Subject：(事由)

What is the language features of business memos?

信息部分是主题部分，一般比书信短。鉴于留言人和留言对象在同一公司或同一部门，因此，一般书信里常见的客套话都可省略，不需要写抬头称呼，也不需要在结尾写上在结尾写上 “Yours sincerely”等

写作步骤：（Writing process）

Clarify the purpose

a. Lay out the memo

b. Identify relevant information

c. Group and order the relevant information

2

重庆森博国际教育

沙坪坝三峡广场新华书店旁立海大厦25楼

d. Write out the memo

e. Proofread the memo

和学员帮你一起学习一个实例Memorandum ：

From: Section “B” Leader

To: The Maintenance Department

Date: 6th January 2010

Subject: Maintenance in our new office

As you know, our department moved into our new office on Thursday. Unfortunately, the previously agreed maintenance has not been completed. The following problems are outstanding:

Word processors require wiring to printers.

Metal bookshelf requires to be built.

The fire door is sticking.

Repair to filing cabinet drawer is needed.

I would be grateful to know when you will be able to complete the work. 3

重庆森博国际教育

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Task：we’ve had several complaints from customers saying that some of them received the books they ordered with the wrong invoices, and some were sent the correct invoices with the wrong books. This has never happened before. The Managing Director, Mr Augustus Foley, is very concerned about this. Will you please draft a memo, under his name, a copy of which can be sent to all workers in the Dispatch Department, expressing his concern and asking them to give their full attention to their work and to double-check that the correct invoices are sent with orders? I know they have had several new workers starting there during the last 6 months but they must take them to the Dispatch Department Manger, old Harry Hawke. Oh, yes, write it in a friendly, helpful tone and not a threatening one.

参考范文：Memorandum

To: All workers, Dispatch Department

From: Mr Augustus Foley, Managing Director

Date: 12 June 2011

Subject: Dispatch Books

Several complaints have been received from customers who have

been sent the correct orders with the wrong invoices and the wrong

orders with the correct invoices. Please take extra care to ensure that

both orders and invoices are correct.

4

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I am aware that we have several new members of staff in this department and I am not putting the blame onto them. However, if anyone has a problem they should speak to Harry Hawke who will be able to assist them.

I am concerned as this problem has never happened before.

5 --By Sandy（Yu）

 

第二篇：备忘录(memo)