正式商务报告写作
一、Format
To:
From:
Date:
Title
Introduction
(The introduction might be a summary of the report and the circumstances or conditions that initiated it. It could also lay out the objectives and limitations of the enquiry.
In most cases, a report must give a background to the subject of the study. This allows the reader to see how the situation arose, and how it can be corrected, improved on, or changed.)
Findings
(This section is essential to all reports as it explains the situation that exists and offers evidence to support the statements that the writer is making. If the reader is to be convinced that changes in a situation are necessary, well-selected and well-presented facts will influence him.)
Conclusion(s)
(Conclusions are the ideas you have formed from the evidence you have looked at. Whereas facts are objective statements, conclusions draw together as aspects of the situation as you see it.)
Recommendation(s)
(These follow from conclusions and are the suggestions that you are making to improve, or change, the current situation.)
INTRODUCTION首句
1、 The purpose of this report is to…
2、The objective of this report is to…
3、The aim of this report is to…
4、This report aims/sets out to…
5、…
6、A s requested by 某人/某部门/Upon request of 某人/某部门,I am submitting the following report on 重复题目中的目的。
7、As you 或者某人,某部门 requested on November 12, I am submitting the following report on重复题目。
8、Here is the report concerning重复题目要求
9、We have done a survey showing that 重复题目要求,或者直接开始阐述数据或者信息。
10、The report is based on…
FNDINGS 首句
1、According to the recent market research/investigation/survey/the chart above/the table above/undertaken,…
1
2、The recent visit /investigation/survey showed that…
3、The table/chart above tells us that…
4、From the chart shown, we find /learn/notice that…
5、It was found that…
6、The following points summarize our key findings.
7、The key findings are outlined below.
CONCLUSION首句
1、在有conclusion这个sub-title的情况下,就直接陈述结论
2、According to the findings above, it can be concluded that……
3、From the table shown, it can be concluded that……
4、Therefore, it can be concluded that……
5、No conclusions were reached regarding…
RECOMMENDATION首句
1、在有recommendation这个sub-title的情况下,也可以直接陈述结论。注意,recommendation以及recommend后面要用动词原形(虚拟语气)。
2、The following are the recommendations……
3、It is recommended that……
4、It is essential to …
5、It would be advisable to
6、Based on the conclusion / analysis above, we recommend that …
7、With reference to the advantages stated above, the following recommendations can be made.
8、With reference to the facts above, the following recommendations can be made, (attitude will need to be encouraged through training).
9、On the basis of the results, I have the following recommendations:
10、On the basis of the analysis, it is reasonable to have the following recommendations:
如果字数不够,就描述一下建议实施后可预期的进展或者景象。具体说法是,建议结束之 后,so that…… 或者 thus……(有时题目有这个要求)
二、ABCD原则
确保报告内容准确无误(Accurate)
简明扼要(Brief)
结构清晰(Clear)
建议明确果断(Decisive)
三、语言特点
1.使用被动语态: avenues.
2.使用复杂词汇:
3.使用长句子:
The content and message of the kit will be similar to that sent to conventional outlets, but will be tailored to electronic media and will either be e-mailed to the Webmaster or sent in hard copy 2
and on a diskette.
4.使用名词短语: 楔子;楔形物;
5.使用非人物主语: a copy of this CD-ROM in the hands of editors of targeted publications will allow them to see for themselves the features of the State Computer Store.
6.使用分词短语: decisions in accordance with their agency’s goals.
7.使用动词不定式: budget approval.
8.使用介词短语: Electronic Product and Pricing Catalog & Order Tracking and Status System, customers can generate sales and service reports upon demand.
四、注意事项
Make a brief plan; Think about the target reader and format;
Use clear paragraphing;
Write in full sentences and use a range of structures and a range of business words and expressions to avoid repetition;
Check verb tenses, countable /uncountable nouns, plurals, part of speech errors and spelling ; Don’t mix task format and avoid mixing them, eg. Report with letter features;
Don’t mix formal and informal language!
Don’t use words and structures repetitively
3
英语商务报告写作要点及案例
常用格式
【1】 正式报告包括
标题 受委托事项 调查程序 调查结果 结论 建议
【2】 简短报告包括
标题 前言(引言、导言、导语、序言) 正文 结论 建议
编排方式
划分章节 设立标题和副标题 实行编号方式 采用首行缩进方式编排
提示:
“受委托事项”或“前言”通常包括呈送的对象,报告成文的理由,报告的主题,提交的时间,有时在前言中说明信息来源或者获取信息的手段
范文
1. 调查报告
2. 科鹏投资股份有限公司在北京新设立了一个办事处,但经常有员工不能按时上班。这一现象引起了人事部经理路易斯。王的注意,她要求办公室主任约翰。巢就此事提交一份调查报告
REPORT ON STAFF LATENSS
Terms of Reference
Louise Wang , Personal Manager has requested this report on staff lateness at the new Beijing office .The report was to submitted to her by April 20 .
Produre
Out of 24 members of staff ,23 were surveyed about :
1. Their method of transport
2. Time taken to get to work
3. Problem encountered
Finding
1. All staff are late at least once every two weeks .
2. Ten members of staff use the subway ,two use the bus ,six traved by car ,and five travel by bicycle .
3. Traveling time varies between 20 minutes and one hour .
4. All staff experienced problems.
. All members of staff experienced delays on the subway (Circle and the First Line) due to :
1) Signal problems
2) Engineering work
3) Overcrowing
4) Poor train frequency on some lines
. Members of staff who use the bus experienced delays due to traffic jams .
. Members of staff who travel by car also experienced delays due to traffic jams and two
had problem parking , particularly on Monday and Tuesdays .
. Members of staff who travel by bicycle experienced delays due to bad weather , vehicle problems and travel jams as well.
Conclusions
1. All staff using public transport are late because the subway and bus services are .unreliable .
2. A minority of members of staff who travel by car experienced problems with parking .
3. The office opens at 9:00 a.m . and so staff are forced to travel during the rush hour .
4. Members of staff are not leaving sufficient time for their journeys which are extended due to delays .
Recommendations
1. Members of staff should leave longer for their journeys in order to allow for delays .
2. Staff should investigate alternative routes and means of transport .
3. It is recommended that staff who travel by car and experience parking problems use the new car park in Commercial Center ,which opens next week .
4. It is recommened that the Personnel Director investigates the possibility of introducing a flexitime system so staff do not have to travel during the rush hour .
范文 可行性研究报告
办事员周XX先生用电子邮件的形式将报告发给人事部主管刘XX。
To Liu Xiaona
From Zhou Zhaoguang
Date Aug 18, 2003
Subject Feasibility of Flexible Working Hours
This report concerns the feasibility of allowing workers to start and stop work at the times that suit them best , a practice known as flexitime . Of course , we all understand that every one would still work a total of 40 hours per week ,as we know . This idea of flexible worki-
-ng hours was first presented to the director by some of our workers , many of whom have young children in school .
The Personal Manager was aasked into the question , and his study had two aspect . First , he looked at the experience of other companies , and second , he looked carefully at our own working arrangement .
After studying flexitime arrangement at four similar companies , the Personal Manager reported seven advantages : Parents of school-age children were able to fit their work hours to those of their children , workers could choose to work during hours they could be most productives , and workers attitude improved because of more choice in work time . There were ,however , some disadvantages as well : Sometimes there were not enough workers in some departments at crucial hours of the day , and it took out a while to iron out confusion about schdules .
Next , we asked all employees of our company to predict the hours they would probably choose to work . This information was then circulated to all heads of department for comment . The department heads were asked to look in particular at possible problems and their solutions
After study all this informations , a committee that included a representative from every department decided to try flexitime for a period of 3 months starting April 1 . At the end of that period , the committee will make a final decision.
Zhou Zhaoguang
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