20xx年工程部年终总结

20xx年工程部的工作，在酒店领导的关心爱护和大力支持下，在部门全体员工的辛勤劳动和不懈努力下，克服了人员减少、工作量增大等困难，大力开展维修保养和挖潜技术改造工作，积极主动地解决设备设施存在的各种问题，酒店工程部是一个综合管理的一个部门，我们的工作难度及工作量大是普通酒店没法相比的，在2年多的运行下来各项管理.运行日趋成熟。20xx年开始除了按照年度工作计划要求完成正常的维护保养工作之外，在保证所有系统正常运行的前提下，还积极完成改造项目五大项（门头改造主楼亮化、厨房改造、客房装修、餐饮包间三个宴会厅等）改造装修，比较圆满地完成了酒店领导布置的各项任务，具体如下。

一、开展预防维修，提高设备功效.

(1)五月初，请中央空调维包公司对空调1号2号主机进行年度维修保养，采用机械除垢和化学除垢双结合的科学清洗方法，清除了蒸发器和冷凝器上的结垢，把主机的高压降到正常工作范围内。对冷却水泵、冷冻水泵进行季节性维修保养，更换轴承和防水密封，使设备的工作效率恢复到正常运行水平.

(2)在进行一级维修保养的房间内，同时对房间内其它设备设施进行保养。检查铝合金窗户、把手、窗帘轨道和滑轮;检查床控板、灯具、家具和马桶水箱等。拆下卫生间排气扇进行除尘、清洗和加油。清除卫生间排水管S弯处的头发等杂物，保持排水畅通。

小结：通过对备进行预防性维修保养和挖潜技术改造，不但提高了设备的使用功效，而且降低了能源损耗。五月至十月夏季中央空调运行期间，在制冷效果大幅度提高，空调开启时间延长的情况下，耗电量比20xx年下降了7%，节电120xx度。

二、解决遗留问题.

三、加强能源管理，杜绝跑冒滴漏.

(1)酒店的电度计量，经常出现总表和各部门分表之间存在很大的逆差，特别是夏季空调使用高峰时更加明显，最高差额达10000多度。我们查阅了近3年的用电记录，进行分析比较，现场测量各部门的分时电流，计算视在功率，做电力平衡测试，发现舒心餐厅用电计量异常。为了保证酒店利益不受侵犯，确保用电计量的公正、准确，我们对承包部门的电路进行整改，使每个承包部门都单独一路电源到工程部总配电柜进行计量，选用先进的电子电度表，减少了因线路损耗给酒店带来的无谓损失，杜绝了偷电、窃电等损公肥私的行为。

(2)酒店的燃油锅炉，由于设备老化，能耗很高，20xx年消耗柴油达50吨。为了节约能源，我们一方面向领导提出能源转换的合理化建议，起草了《酒店热源替换可行性分析报告》;另一方面采取有效措施，安装热交换器远程温度控制仪，对热水温度进行精确控制，根据客房的住房率和温度控制仪显示的即时温度，确定开、关炉时间。夏天锅炉的开启次数，由原来每天3～4次减少到每天2～3次，降低了设备的无功损耗。对闲置不用的蒸汽管道进行封堵，杜绝了跑冒滴漏。对发电机组改用油罐

供油，避免了油桶供油存在的计量不准确、含水量大、加油不方便、油桶存放不安全等问题。20xx年消耗柴油为46吨，耗油量下降了8%，同比节约了4吨。

(3)酒店的消防系统由于和旧生活水管相连在一起，只要消防水泵一启动，水就流到客房各个楼层的旧管道。不仅消防水管压力不足，还造成客房走廊到处漏水，影响正常营业，并且存在很大的消防隐患。我们首先对旧生活水管和消防管道进行封堵和隔离，将客房楼层后工作间的用水改为自来水直供，解决了漏水的问题。其次针对消防管道存在设计和安装上的安全隐患，向承建的厦门金厦消防安全工程公司发出了《安全隐患告知函》和《整改通知书》，要求尽快解决。

小结：通过对水、电、油等能源的严格管理，减少能源损耗给酒店带来的经济损失，降低营运成本，提高计量精度，为酒店的成本核算提供了准确的依据。

四、狠抓质量监督，严格工程验收.

(1)在会议厅装修的前期准备工作中，我们对整体布局进行了统筹规划和需求分析，制作了平面布置、空调、强弱电安装等草图，供领导和设计人员参考。在工程招投标中，我们根据设计图纸和现场实际情况，核算工程量和材料清单，起草了《会议厅装修招标文件》。根据建设工程定额估算出工程标底，供领导在招投标中作为决策参考，(开标的最低中标价和估算的标底仅相差3000多元)。开标后，又立即制定了《会议厅装修工程施工合同》草案，保证了工程如期开工。

(2)在会议厅装修中，严把质量关，从材料进场到施工工艺，安排专人对装修工程进行全程监督，核对进场材料的品牌、质量、数量是否和乙方工程预算书相符合。

对隐蔽工程中的空调和消防管道，按规范进行24小时加压试验，对强电线路进行耐压绝缘测试。对地面新型建材加气块的铺装、覆盖的钢网和混凝土铺设都进行了严格的监理。对吊顶龙骨的安装、检查口的预留、灯具的安装，都提出了严格的要求，对不规范行为立即责令整改。根据会议厅的特点和需求，精心布置了音响、宽带上网、投影银幕等线路的预埋，并预留了今后发展的空间。充分利用原多功能厅和夜总会的音响设备，进行整修、安装和调试，为酒店节省了购买调音台、攻放机、音箱的费用 小结：通过对会议厅装修工程进行认真的质量监督、规范的工程监理、严格的竣工验收和精确的工程结算，使工程质量达到了设计要求，工程造价控制在预算范围之内。

五、寻找不足之处，提高管理水平.

(1)在部门的日常工作中，提倡爱岗敬业、尽职尽责、锐意进取、发扬团队精神;工作积极主动，设法解决问题;不推诿、不等待、不计较个人得失。凡是部门能做的事绝不推辞，凡是部门能完成的任务绝不向外发包，主动圆满地完成各项任务。对客房和前台服务员进行宽带上网操作培训，对部门员工采取传、帮、带的培训方法。定期召开部门例会，学习酒店的规章制度和岗位责任制，对前期工作进行讲评。发扬民主，对部门工作提出意见和建议，对工作中存在的技术难题，进行探讨和解析。部门工作井然有序并充满活力。

(2)虽然在20xx年的工作中，比较圆满地完成了酒店的维修保养工作和领导布置的各项任务，取得了一定的成绩，但是也暴露出不少问题和不尽如人意的地方。具体表现为：①员工的酒店意识不强、缺乏团队精神、工作热情不高、和其他部门沟通较

少;②技术水平参差不齐、个别员工技术较差、缺乏独立工作能力、工作依赖性较强;③工作主动性不够、工作效率较低、缺乏主人翁精神、节约意识较淡薄。

小结：酒店工程管理是一门艺术，除了具备对各种设备设施、各工种技术上的了解和精通外，还需要具备和上下级沟通协调的能力，发扬团队精神，加强爱岗敬业和职业道德的教育，努力提高管理水平。

现代酒店的竞争，已经从前台比硬件、比销售、比服务，发展到了后台加强工程、采供、保安、能耗等方面的管理上。工程部在酒店属于后勤部门，在人们的眼中是一个花钱的部门。我们将努力学习先进酒店的工程管理经验，完善预防性维修保养制度，使设备始终处于高效的工作状态，彻底降低能源消耗，使维修费用的增长速度减缓，延长设备的使用寿命，从而节省开支。工程部节约的每一分钱，都将成为酒店的纯利润。把工程部建设成为酒店一个新的创利润部门，为酒店创造更高的经济效益，是我们为之努力奋斗的目标!

 

第二篇：20xx年酒店年终总结

The work that hotel project department summarized end of the year 20xx, the care that leads in the hotel is cherished and support energetically below, fall in the arduous labor of sectional faculty and indefatigable effort, overcame personnel to decrease, workload increases wait for difficulty, begin energetically maintenance and dig go technical reformation works, solve all sorts of problems of facilities facilities existence active and actively, cautious and conscientious, willingly bear the burden of hard works, finished a hotel more satisfactorily to lead each task that assign. One, begin precautionary maintenance, heighten equipment effect. (1) at the beginning of April, to central air conditioning a lead plane undertakes year maintenance, the science that uses machinery to divide dirty double union except dirty and chemistry cleans a method, qing Dynasty dirties besides the knot on evaporator and condenser, fall the high pressure of lead plane to regular job limits inside. Undertake to cooling water pump, refrigerant water pump seasonal maintenance, change bearing and waterproof and sealed, do antirust processing, make the work efficiency of equipment restores to run a level normally. Undertake digging going to system of central air conditioning technical reformation, increase the cloth water amount of cooling tower, adjust temperature of the discharge of refrigerant water, velocity of flow, lift and water of pass in and out scientificly. Reduced 3 cooling pump, refrigerant pump of aggregate 37.5kw move, make equipment is in from beginning to end most moving condition of economy, reduced equipment to wear away namely, managing charge of electricity. (2) big to noise of coil of difference of effect of air conditioning refrigeration, fan guest room, have one class maintenance. Tear open ahull machine coil, undertake removing dust dividing dirtying cleaning, undertake cheering to electric machinery, wind leaf is prejudicial and correctional, change bearing and capacitor. Do vibration isolation to move technical divisions to manage to fan coil, reduce air conditioning noise, improve refrigeration result, undertake to machine of ark of old hall air conditioning chemistry is cleaned, adjust. Annual finishs the maintenance job of coil of 20 typhoons machine in all, every maintenance cost is 30 yuan only. (3) having one class inside the room of maintenance, undertake maintaining to facilities of facilities of the other inside the room at the same time. Check orbit of aluminium alloy window, handle, curtain and pulley; Examination bed accuses board, lamps and lanterns, furniture and closestool cistern. Tear open next toilet exhaust fan to undertake removing dust, clean and cheer. The hair that turn of S of cleared toilet drainpipe is in sundry, carry drain off water expedite. Brief summary: Go through maintain to undertaking preventive maintenance fully and be being dug technical reformation, not only the use effect that improved facility, and reduced loss of the sources of energy. During to October summer central air conditioning will move in May, rise substantially in refrigeration effect, below circumstance of prolate of time of air conditioning open, power consumption dropped than 20xx 12 ％ , section report 25000 degrees. 2, use new-style building materials, solve bequeath problem. (1) the wall paper of corridor of guest room first floor is nigrescent as a result of water of wall body 滲 , affected the figure of the hotel. We to decorate a company to offer a solution, use wooden plywood to brush 991 waterproof to make bottom line waterproof combination, face plate is the dado of stainless steel show, beautiful and easy, put an end to the phenomenon with nigrescent water of wall body 滲 . Ask normatively to obtain fire control at the same time, installed new-style LED in fire prevention door and corridor again urgent exit lamp. (2) French window of the balcony outside 7 buildings guest room rains to produce 滲 water phenomenon every time, those who affect guest room is rental. We to decorate a company to offer a solution, use stainless steel to add sunshine

board to do canopy, increased the tubal diameter of drainpipe and amount additionally, scanty block union up, not only the problem that solved water of French window 滲 , and held back sun’s rays direct illuminate reachs a room, kill two birds with one stone of it may be said. (3) sufficient bath housetop is slack and long-term inextricability, affected do business normally. We to decorate a company to offer a solution, use 911 waterproof roll material makes 3 oil the waterproof layer of 2 cloth, add a store a concrete, after doing 48 hours of tests that shut water, again brick of the steel on the shop, put an end to slack problem. (4) besides trying actively to bequeath problem to solve, the inadequacy that still exists to dormitory undertakes rectifying and reform, cable television line is installed in 36 rooms, the spare culture that abounded employee lives. dormitory and siheyun place leakage of electricity of instead of chambered mains switch protects breaker, assured employee and the person belongings security that give tenant from the technology. The instead such as will deserted storehouse, oil depot, toilet 11 rented houses, install canopy for siheyun rented house, repair door window, housetop, resolve the real difficulty that gives tenant, raise rental rate, increased income for the hotel. Hotel project department sums up brief summary end of the year: Pass pair of understanding of new-style building materials on the market, combine new technology, new technology, undertake construction strictly by industry standard and craft requirement, assured to transform the quality of the project, solve the historical bequeath problem that puzzles a hotel for a long time to be managed normally thoroughly.