犯错误后的道歉信

对不起大家，我今天中午的午自习时，乱扔橡皮让外面行走的周检班看到了，因此我给班级扣了一分。对不起！

我是个同学们眼中的差生，我知道自己也是成绩不好的，但是，我一直在想不打扰同学们学习，不扰乱课堂纪律，不为班级扣分就好可是我今天贪玩，给班级失了一分。我感到对于大家十分羞愧，我本来就不能在学习上给老师添光，我也不能在体育上为班级争荣，今天又犯了这样的错，我无地自容。真的！即使已经说了很多遍，我还是 要再次向大家真诚的说一声对不起大家！

想想同学们，我的内疚之心更加沉重。往日里遇到难题，有金格格组长帮助我让我理解这道题中隐含的知识点，让我成绩提高一步。又在我从体育课时操场奔跑跌倒时，又有刘坤同学扶起我，还有很多，很多……大家对我如此多无私的帮助，我却把我们共建的班级抹上黑点。对不起，大家。

想想老师，我便更加羞愧。在课堂上，老师传授我们文化时，是如此辛辛苦苦，任劳任怨的给予我们知识，在班会上，您又是苦口婆心的告诉我们做人的道理。您给我们说，要团结一致为班级争光添彩而我，不但一直在辜负您的希望，还让班级扣了重要的一分。对不起老师！

我知道，无论我怎样抱歉都弥补不了我的过错，但是，在未来我一定不会再犯错！请相信我！大家！老师！请原谅我再次致歉。

对不起，对不起，对不起！

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第二篇：英语道歉信

Dear Mr. Wang,

Thank you for choosing to stay at shanghai Hotel, (and for taking the time to complete our Survey). I was most concerned to learn that you felt that you had a less than satisfactory experience during your time in our

establishment. Please accept my sincere apologies on behalf of the hotel.

I have read your form personally to learn from your comments and

experiences whilst staying with us. I quite agree that the points you raise are unacceptable and assure you we will do everything we can to rectify them. I have raised the matter of the manner and service standard of our associates, room maintenance issue, with the parties concerned so that we may all have the opportunity to learn from it.

I do hope that despite this you will agree that overall the services and facilities of the hotel met with your expectations. I assure you that total customer satisfaction is always our goal and we strive to achieve a high level of seamless and personalized service. This is after all what sets us apart from the competition and makes us truly “abcdefg”.

Mr.wang, I hope that your travel plans will bring you back to Shanghai in the near future, so that we may have the opportunity of taking care of you again and to show you that these regrettable events were not a true

example of our usual high services and hospitality. In the meantime if I, or any of my team, can be of any further assistance to you please do not hesitate to contact me at your earliest possible convenience.

Yours sincerely,

Guest Service Manager

Dear Mr. wang,

Greetings from the shanghai Huashan hotel!

First of all, I would like to apologize for the unpleasant experiences you had during your recent stay with us. I am most embarrassed to learn about the incidents and service shortcomings that you encountered. Our Senior Management team had discussed your comments in details in our daily meeting and shared them with all the concerned departments to ensure such similar cases will not happen again.

Mr. wang, we ask for your kind understanding and accept our most sincere apologies to you in this respect. I do hope your recent experience would not deter you from staying with us on your next visit to Shanghai and I would be glad if you would allow us the opportunity to show you the true Marriott hospitality.

As a gesture of goodwill and to allow us the opportunity to show you our true hospitality and hopefully to restore your confidence in our hotel; we would like to (offer you breakfast or afternoon tea).

Please do let me know when you plan to visit Shanghai again and I will be delighted and look forward to the opportunity to welcome you back to the huashan hotel again. Please let me know your thoughts and call me any time if I can be any assistant of you and I can be reached at 123456789.

Sincerely yours,

Dear Mr. & Mrs. Wang,

Thank you for choosing to stay at Shanghai hotel and for taking the time to sharing your comments and experiences for our services. I am most

embarrassed to learn about the service shortcomings that you encountered and the problems you had with our Reservation Department. Please accept my sincere apologies on behalf of the hotel.

I have read your comments personally to learn from your comments and experiences and I quite agree that the points you raise are unacceptable and assure you we will do everything we can to rectify them. I have

addressed the issue with the parties concerned so that we may all have the opportunity to learn from it.

I do hope that despite this you will agree that overall the services and facilities of the hotel met with your expectations. I assure you that total customer satisfaction is always our goal and we strive to achieve a high level of seamless and personalized service. This is after all what sets us apart from the competition and makes us truly “Shanghai”.

We are very conscious of the importance in providing a consistent high level of service standards to all our guests and create a most favorable impression with each and every stay.

Please do not hesitate to call me any time if I can be of any assistance.

Yours sincerely,