1.无法提供客户想要的产品时回复

Dear

Thank you for your enquiry of 12 March cate 9 cable.

We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand.

We would, however, like to take this opportunity to offer the following material as a close substitute: Cate 5, US$__ per meter FOB Shanghai, including your commission 2%.

Please visit our catalog at for more information on this item. If you find the product acceptable, please email us as soon as possible.

Sincerely,

2.对客户一般讯盘的三种回复

Dear Mr. Jones:

We thank you for your email enquiry for both groundnuts and Walnutmeat CNF Copenhagen dated February, 21.

In reply, we offer firm, subject to your reply reaching us on or before February 26 for 250 metric tons of groundnuts, handpicked, shelled and ungraded at RMB2000 net per metric ton CNF Copenhagen and any other European Main Ports. Shipment to be made within two months after receipt of your order payment by L/C payable by sight draft.

Please note that we have quoted our most favorable price and are unable to entertain any counter offer. As you are aware that there has lately been a large demand for the above commodities. Such growing demand will likely result in increased prices. However you can secure these prices if you send us an immediate reply.

Sincerely,

Dear Mr. Jones:

We thank you for your letter dated April 8 inquiring about our leather handbags. As requested, we take pleasure in offering you, subject to our final confirmation, 300 dozen deerskin handbags style No.MS190 at $124.00 per dozen CIF Hamburg. Shipment will be effected within 20 days after receipt of the relevant L/C issued by your first class bank in our favor upon signing Sales Contract.

We are manufacturing various kinds of leather purses and waist belts for exportation, and enclosed a brochure of products for your reference. We hope some of them meet your taste and needs.

If we can be of any further help, please feel free to let us know. Customers' inquiries are always meet with our careful attention.

Sincerely,

Re: SWC Sugar

Dear Sirs,

We are in receipt of your letter of July 17, 2002 asking us to offer 10,000 metric tons of the subject sugar for shipment to Japan and appreciate very much your interest in our product.

To comply with your request, we are offering you the following:

1. Commodity: Qingdao Superior White Crystal Sugar.

2. Packing: To be packed in new gunny bag of 100kgs. each.

3. Quantity: Ten thousand (10000) metric tons.

4. Price: US dollars one hundred and five (US$105.00) per metric ton, Fob Qingdao.

5. Payment: 100% by irrevocable and confirmed letter of credit to be opened in our favor through A1 bank in Qingdao and to be drawn at sight.

6. Shipment: Three or four weeks after receipt of letter of credit by the first available boat sailing to Yokohama direct.

Please note that we do not have much ready stock on hand. Therefore, it is important that, in order to enable us to effect early shipment, your letter of credit should be opened in time if our price meets with your approval.

We are awaiting your reply.

Sincerely,

3.客户向我们发出关于一个物品的讯盘后我们发的还盘

Dear :

Thank you for your inquiry of 16 March. We are pleased to hear that you are interested in our product "toaster".

We've enclosed the photo and detailed information of the product for your reference:

Product: toaster

Specification: xxxxxxxxxxxxxxx

Package: 1pcs/box

Price: 10usd/pcs

Payment: L/C

For purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%. Payment is to be made by irrevocable L.C at sight.

We look forward to receiving your first order.

Sincerely,

4.对新客户想和我们建立合作关系的还盘

Dear Mr. Jones:

We have received your letter of 9th April showing your interest in our complete product information. Our product lines mainly include high quality textile products. To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. You may also

visit our online company introduction at Http:// which includes our latest product line.

We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future.

Sincerely,.

Mark Li

 

第二篇：外贸函电 邮件回复 模板!!

开头：

Mr. Hemant, 先生

Have a nice day

Good day

Thanks for your email

Thank you very much for your email

Thank you for your reply

Thanks for your kind support to me first.

Thank you for your inquiry.

Thank you very much for your kind enquiry to us.

Thank you for your order No.2012001

结尾：

Your favorable reply will be highly appreciated.

We are at your service at all times.

Should you have any questions, pls feel free to contact us.

Thank you for your attention and looking forward to your prompt reply

We look forward to hearing from you soon.

We look forward to the opportunity of being of service of you.

We hope to hear from you soon

we will be waiting for your confirmation

We appreciate your comments and looking forward to working together with you soon.

If you have any enquiry and need our help, please don’t hesitate to contact me.

Look forward to your further comments soon.

附件：

Enclosed is our quotation sheet

Enclosed is the proforma invoice, please confirm.

The latest catalog enclosed

Attached Attachment

报价：

your enquiry is having our immediate attention and we hope to make you an acceptable offer in a few days. 我们正在研究你方的询盘 几天便可以给你合适的报盘

our best offer is given below

We''ll let you have the official offer next Monday.

下星期就给您正式报盘。

还价：

this is our rock-bottom price, we cannot make any further concessions

这是我们的最低价,我们不能再让了

Moreover, We''ve kept the price close to the costs of production.

再说，这已经把价格压到生产费用的边缘了。

our price is fixed at a reasonable level我们的价格定的很合理

We should be grateful for your trial order.

如承试订货，不胜感激。

跟进：

We hope you will reconsider the offer

Pls keep us abreast of any new development

We need time to study your offer and I will quote to you tomorrow

Regarding sample charges,

How are you

I will keep you informed the sample status any time

发货延期：

We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory.

订船订舱

Will you please tell us the earliest possible date you can make shipment ?

你能否告知我们最早船期吗？

甚感遗憾，请包涵 To regret; To be sorry; To regret to say; To be sorry to say; To feel a great regret for; To be regrettable;

We regret that the goods you inquire about are not available.

很遗憾，你们所询的货物现在无货。

Would you accept delivery spread over a period of time?

不知你们能不能接受在一段时间里分批交货？

Could you tell me which kind of payment terms you''ll choose?

能否告知你们将采用哪种付款方式？